For purposes of this policy, a complaint will mean a specific event, activity or occurrence within the scope of the authority of the College administration or faculty about which an individual has a specific concern.
- Complaints Related to Academic Matters: Complaints involving academic disputes must follow the academic policies of the college found in the Student Handbook and College Catalog.
- Student Complaints Related to Disability: Students with complaints related to a disability are encouraged to report incidents in writing within ten (10) working days of the occurrence of the event prompting the complaint. Complaints related to a disability should be reported to the ADA Coordinator, Ms. Vickie Williams, Associate Dean of Student Development and Success, located in the Office of Student Development in Wilson Hall. Students may also contact Ms. Williams at 334-214-4803 or email vickie. williams@cv.edu.
- Title IX Complaints: Any student who has a complaint against a student or a member of the College faculty, staff, or administration concerning sexual harassment (Title IX of the Educational Amendments of 1972, as amended) or has knowledge of any conduct constituting sexual harassment in an educational program or activity of the College or which occurred on property owned by the College or controlled by the College should report the complaint to the campus Title IX Coordinator, Ms. Vickie Williams, Associate Dean of Student Development and Success, located in the Office of Student Development in Wilson Hall. Students may also contact Ms. Williams at 334-214-4803 or email vickie.williams@cv.edu. An educational program or activity of the College includes, but is not limited to locations, events, or circumstances over which the College exercised substantial control over both the respondent and the context in which the sexual harassment occurs, and also includes buildings owned or controlled by a student organization that is officially recognized by the College.
Any individual may report a sexual harassment incident to Title IX Coordinator in person, by email, by telephone, or in writing. The report may also be submitted directly on line at www. cv.edu. The report must include the following information:- names of the Complainant(s) and Respondent(s),
- approximate date of incident,
- facts of the incident, and
- contact information for the person submitting the complaint.
The Title IX Coordinator will respond in writing to the person submitting the complaint as soon as practicable, but not exceeding five (5) business days. If the person submitting the complaint is not the Complainant, the Title IX Coordinator will also contact the Complainant within five (5) business days.
If after a discussion with the Complainant, the Title IX Coordinator determines that the complaint does not qualify as a Title IX Complaint, the Title IX Coordinator will notify the Complainant in writing and may redirect the Complaint to the appropriate committee.
If after a discussion between the Complainant and the Title IX Coordinator, the Title IX Coordinator determines that the complaint meets the criteria of a Title IX Complaint and the Complainant requests to file a formal complaint, the Title IX Coordinator will initiate the formal complaint process.
- Other Types of Student Complaints. Students with complaints related to any other matter are encouraged to report concerns in writing within ten (10) working days of the occurrence of the event prompting the complaint.
- If a student complaint can be resolved immediately and informally after discussion between the student and the respective college official, the College official will act to resolve the complaint. The college official who received the complaint will record and keep a written report of the complaint and the resolution of the complaint. The College official will provide a copy of the written report to the official’s supervising administrator and to the Associate Dean of Student Development and Success. The Associate Dean of Student Development and Success will provide the written report to the Office of the Dean of Students and Campus Services to be logged in and recorded by the Administrative Assistant to the Dean of Students and Campus Services.
- If the student’s complaint cannot be resolved immediately and informally, the appropriate College official who received the complaint will submit a written report, a “Plan of Resolution,” to the Associate Dean of Student Development and Success. The report will be submitted within ten (10) business days of the receipt of the complaint and will detail the complaint and the plan to resolve the complaint. If the Plan of Resolution does not result in a satisfactory resolution to the complaint, the complainant may choose to pursue a grievance within fifteen (15) business days with the Associate Dean of Student Development and Success.