A student who wishes to use VA educational benefits must submit his/her certificate of eligibility from the VA to the School Certifying Official (SCO) located in Financial Aid Office in Wilson Hall. Tuition assistance is also available. The Financial Aid Office recommends that all students complete the FAFSA online because students can receive more than one type of financial aid. For students receiving VA educational benefits, any complaint against the school should be routed through VA GI Bill Feedback System. The VA will then follow up through the appropriate channels to investigate the complaint and satisfactorily resolve it.